Subscribe and Save is our new pharmacy subscription service, built from the ground up to support patients long term. Subscribe and Save allows patients to pay less for longer-term medications, and remove the hassle of re-ordering their medications each month.
To start, we will be focused on weight loss medication. Not only are these some of our most popular products, but we also know that weight loss journeys are not a quick fix. Patients may be on these products for months, and can maintain for even longer.
How it works
Subscribe and Save is designed around giving you total control of your .
The process is simple;
- Place your order – fill in an assessment form to check your eligibility for your chosen medication.
- At the Treatment Selection screen, you will see an option to Subscribe, alongside the saving you’ll be making.
- Once you choose this option, your subscription will continue on a recurring 28-day cycle unless you pause, delay or cancel it.
Once your subscription is live, you will receive an email reminder one week before your next payment. Your first payment reminder will arrive slightly earlier than usual, on day 14, with the charge on day 21. After that, you’ll settle into the standard 28-day cycle, with a 7-day reminder each time.
Ahead of each payment, you’ll also have the chance to adjust your dose if needed. Step it up, hold steady, or step it down; your treatment plan can always reflect what’s right for you.
There’s no need to check back every month to fill in an assessment form. Every third order, we will ask you to fill in another, as a quick check-in to make sure nothing has changed. Your subscription will be paused until this assessment has been completed, so don’t delay!
If anything changes before then, we ask that you get in touch with our Patient Care team to discuss.
The full Terms and Conditions for Subscribe and Save are available on our website.
How Subscribe & Save Helps Our Patients
With the cost of living rising, it can be hard to find the balance between maintaining your health and paying your bills. And for longer-term treatments, you are already paying monthly – with Subscribe and Save, you not only get to save money, but it removes the extra mental load of keeping track of reorders and helps you get back to living.
We aim to make maintaining your health as simple as we can. Medication subscriptions can help our patients to make the most of their health without having to micromanage their orders.
Frequently Asked Questions
How much can I save by subscribing?
You’ll save 10% off every subscription order, for as long as you’re subscribed.
How often will I be charged?
Our subscription operates on a 4-week cycle, meaning you will be charged every 28 days, rather than on the same day each month.
Can I change my dose while subscribed?
Yes. In the Member’s Area, you can step your dose up or down before each order is processed.
How do I cancel my subscription?
You can manage your subscription through the Member’s Area of our website. Once you log in, you can pause your subscription, change your payment details or cancel at any time. Please note, cancelling a subscription while an order is processing will not cancel that order. Speak to our Patient Care team if your order is already being processed.
What happens if I can’t pay?
If payment can’t be taken on your renewal date, your subscription will be paused until you can update your payment details and payment can be made. You can also delay your payment by up to 14 days to make sure you will have funds available.
Are other subscriptions available?
Currently, we are opening up subscriptions to our weight loss patients. In the future, we may expand this service to other treatment areas.
Authorship
Authored by Ian Coakley
Medical Content Writer
Ian is a content writer at Simple Online Pharmacy. With a background in science communication, editing, and freelance writing, Ian aims to empower readers with accessible health information.
