NHS Terms & Conditions

Simple Online Pharmacy - NHS Terms and Conditions

This service is provided by Simple Online Healthcare Limited trading as 'Simple Online Pharmacy'. By using this service you are confirming that you understand and agree to be legally bound by these Terms and Conditions. These terms and conditions apply to your access to the Simple Online Pharmacy website ("www.simpleonlinepharmacy.co.uk"). Please read these terms and conditions carefully before accessing and/or ordering any medicine from our Website. If you access the Website, and/or place an order for medicine, you agree to be bound by these terms and conditions. If you do not agree with the terms and conditions, please do not use our Website. The Simple Online Pharmacy website is owned and operated by Simple Online Healthcare Limited trading as 'Simple Online Pharmacy', registered in the UK at 77 Dunn Street, Glasgow, G40 3PA, with the company number: SC498329. If you have any questions about our website, please contact us:

Contact Information:

•   Tel: +44 (0)1417745023

•   Email: [email protected]

Regulation

Simple Online Pharmacy is a fully regulated company by the relevant UK medical bodies. Please see Regulation for more details. Simple Online Pharmacy offers information, advice, and treatment for a range of medical conditions. This service is provided by qualified UK doctors who are registered with the General Medical Council (GMC) and comply with GMC ('Good practice guidelines'). Our dispensing pharmacy is regulated by the General Pharmaceutical Council (GPhC) and can be trusted to deliver a high level of service by our qualified pharmacists.

Security & Privacy

Your privacy is imperative to us, and the following information explains what measures we take to protect it:

Simple Online Pharmacy uses security technology, including firewalls and Secure Socket Layers to protect the information submitted through this website.

We do not have access to your financial information which is securely transferred directly to our card processing agents, who securely process it on our instructions.

During your visit to our site, we may gather certain personal information that is necessary to set up your account, for the purposes of billing, delivery of your medicine, and queries. We only keep your information for as long as is necessary to process your order, process any applicable refunds, and respond to any complaints/feedback or to provide you with promotional information you have subscribed to.

Electronic transmissions are never completely private or secure, therefore we encourage customers to ensure that any computer (tablet or smartphone) you use to access your online patient record is suitably protected from potential interception.

Simple Online Pharmacy complies with the Data Protection Act 1998. We will use the information you provide with other information we obtain about you to administer and provide the goods and/or services you request. We will not share your personal information with any organization other than those directly involved in delivering these services, namely the dispensing pharmacy and the courier service. This service does not take responsibility to inform your regular GP of the medication prescribed by our doctors. If you want us to do this, we would require your GP details and your consent.

Dispute Resolution

•   If disputes arise between you and Simple Online Pharmacy, we strongly encourage contacting our customer service to seek a resolution. If the dispute cannot be resolved at this level, you may refer the matter to our designated dispute resolution officer. We also support mediation as a tool for resolving issues prior to initiating any legal action.

Accessibility

•   Simple Online Pharmacy is committed to ensuring that our website is accessible to everyone. If you encounter any accessibility issues while using our website, please contact us for assistance.

Intellectual Property Rights

•   All contents of this website, including but not limited to text, graphics, logos, images, and software are the property of Simple Online Healthcare Limited and are protected by copyright and other intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from Simple Online Healthcare Limited.

Amendments to Terms and Conditions

•   We reserve the right to amend these terms and conditions from time to time. Any changes will be posted on our website and, where appropriate, notified to you by email.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.